Intro To Human Service Exam Study Guide Baker College Of Jackson

Intro To Human Service Exam Study Guide Baker College Of Jackson

clients population receives help that functions as a social control
Unruly children
following skills best helps the human service professional understand the client’s environment.
Listening
Principles of teaming include all expect
pleasing the customer
A New way that human service agencies relate to each other is by
combining resources to serve clients better.
Which of the following describes the case manager’s activities?
Gathering information make assessments and monitor services
A growing trend to provide effective service is
advocacy
Today a new meaning for human service generalist is
a professional who works with the clients unsung both the micro and macro perceptive
Ethical standards are important of performance and practice.
Define correct standards and performance and practice
seeking advanced degrees, belong to the professional, and attending in service training.
seeking advanced degrees, belonging to professions, and attending in service training
Hippocrates, a doctor in the 3rd century B.C. was one f the few professionals who believed that problem behavior was a function of
natural causes
Relief for the poor was the responsibility of which provider during the middle ages?
Institutions
All of the following are features of Elizabeth’s Poor Law Expect
Inhumane treatment for those in institutions.
The dramatic change in the care of the mentally ill that occurred by the end of the 18th century and resulted in more humane treated is know as
The first revolution in mental health
significant development in the early 1900’s a period known as the social logical era, included all expect
A new Treatment modalities for the mentally ill
The beginning of the human service movement can be found in the impact of all expect
Client’s rights
The joint commission on the mental illness and health made two recommendations that directly affect the human service movement
An national mental health program and non medical workers
To help states development programs for increased training, research, and practice, legalization to improve mental health created the
National institutes of mental health
The idea behind the passages of the community mental health centers act of 1963 was to
Eradicate mental illness amount those living in poverty
The establishment of professionals human service organizations served many purposes including
the regulations of a profession or its workers
Human service delivery in the rural areas has increased
To serve the increased relocation of people to rule areas.
Employees assistance programs are designed to
Provide counseling for workers
Which if the following best characterizes the American w/ Disabilities act (ADA)
Intended to enable people with disabilities assess to goods and service
Systems of care in school describe
Support for children and families
Technology is changing human service in ONE of the following ways
Creative use of technology to serve professionals and clients
Clients can benefit form technology
without actually seeing a professional
All but one of the following are questions asked during external review prior to the delivery of services
why is this agency providing services
Using the concept of continuum of care refuges to
The level and intensity of care
Confidentiality in the managed care setting is an issue because
Information provided is sensitive in nature
Urbanization is problem because
it is becoming more pronounced in poor countries
Aging in America is reelected in all but one of the theses statements
A large number of aging will be wemon
Among trends in human service are
Aging ,terrorism new roles and violence
Age Color disabilities gender national origin and religion are examples of
Diversity
Reasons that racial and ethical minorities bear a greater burden form unmint mental health needs to include all but
Mental Health Problems
A term that indicates strong support of one’s party platform
Partnership
Information about models of service delivery is important to human service professionals because
They are likely to practice in other modes
Mental disorders are originally based on diseases or illnesses that impair functioning is an assumption of
psychoanalysis
Three basic models of service delivery includes traditional psychiatry public health approach and the
Human Service Model
Treatment is the medical models includes all expect
Electroshock therapy
Which is the most widely used treatment today for mental illness?
psychiatry
The study of the effects of drugs on mental health is
psychopharmacology
among the challenges facing those whoractie the medical model today are cure versus control the development of new drugs and
the control of medical services
The goal of the public heath model is to
provide opportunities and conditions for health as a basic human rights
supporting activities such as films, speakers, school programs, and pamphlets educate the population, a goal of the
public health model
Linking disease to disorderly and filthy cities and believing disease was providential were two ways public health was impacted by
The social Philosophies of the 19 century
healthy people is a national public health effort to improve the health of all people by
Defying a prevention agenda
Todays fast and easy assess to health information is an advantage of
The Internet
The following characteristics or teams are part of the model of human service expect!
institutionalization
Which one of the following represents the problem solving approach
Teaching the client problem solving skills
The whole person refers to one of the following
The person and the problems that they face
examples of those who receives human services are all expect
patients who are physically ill
integrated services reflect work w/ the clients that is
coordinated
Using the human service model , the professional asks all of the one of the following
what was the mindset of the clients in the past
Both the medical and public health model have in common
Treating individuals. families and larger population
public health and human services have in common
using medial interventions
The term client refers all but one of the following
student,teachers, co- workers
Which perspective is useful in deeming clients needs
Hierarchical needs
Traditional college are students are engaged in which developmental stage as describe by Erikson
Identifying VS role confusion
a job change, natural disaster and an accident may result in
Situational Problems
Violent crimes is considered a situational crisis because
This is a situation w/ clear focused probem
According to Maslow’s theory, since needed exists in a hierarchy
Bases needs must be met before higher order needs can be addressed
Many of the homeless are currently
dually diagnosed mentally and physically ill
Reasons For homelessness include all expect
technology
To understand individual’s as clients, the human service workers need to ask
how does this group experience a crisis
Clients stratification is related to
problem solving
Deciding for oneself on a course of action or the resolution to the problem is
self determination
The increasing body of research that supports the concept that the personal characteristics of the helpers
Are largely responsible for success of failure of helping
Which of the following id the process that assists helpers w/ understanding their own attitudes and feelings
Self Awareness
All but one of the following responses are examples of empathy
I feel sorry for you, locked up day and night
One of the largest categories of specialists are
councilors
providing a direct service to clients. one of the three areas of responsibility for human service professionals is illustrated by which roles.
Advocate,Broker, caregiver
The rols of mobilizer, networker, and planner are part of the responsibilities of
Community work
The difference between front line workers and administrators is basically one of
clients contacts
Encouraging responsibility and promoting self help are
the goals of the helper process
The cornerstone of helping is
The goals of the helping process
One of the things a helper will attend to before the client arrives
The availability of records
A Strategy of technique that helps the client become more comfortable with the settings the helper is
ice barkers
The behaviors of hlpers as they attend to both the verbal and non verbal communication of the client is
effective communication
The who what where when and why of the message is the
questioning component
attending behavior includes the following nonverbal components expect
vocal qualities
Which if the following is the best way of electing information about a client’s educational history?
Let’s talk about your school experiences
examples of questions which are helpful and appropriate are all expect
why did you do that
The foundation of all groups functioning is
communication skills
Awareness and sensitivity are keys to working with
Clients form other cultures
Defining crises for an individual depends on the several factors including
hoe hazardous or threatening he event is
a state of crises develop when
The Individual reacts to a traumatic event
resolution focus brief therapy includes all but one of the following stages
building clients weekends
which of the following is not a part of the four steps process guidelines for linking the clients with another service
evaluate
Self help groups, school and churches make up a
personal network
paperwork serves all but one of the following functions
establishing a permeate client record
The encapsulated worker
is insensitive of clients needs
burn out means
the helper is tired of working with the clients
professional development is effective when
the worker is actively trying to avoid or over come encapsulation or burn out
The client empowerment model is effectiveness when
clients are taught how to promote change
Which of the following intervenes and overrides professionals code of ethics only when necessary to protect public health, safety and welfare
law
A code of ethics includes all but
instructions for all ethical dilemmas
professionals have responded to the dilemmas of service provision by
Developing codes of ethics
Taraoff vs Regemts of the university of California underscores the responsibility of the helping professional to
worn others of client;s intended harm
statement in codes of ethics about academic training and supervised expieence refer to
competence informed consent
The common ground between responsibility and competence
The commitment to serve the client
The worker’s assurance that information that clients divulges will remain between the two of them reflects a commitment
Confidentially
The informal of information that occurs in an agency or organizations settings among co workers or team members and supervisors is refer to as
Relative confidentially
To think though issues of confidentially, the beginning human service professional can use all expect
Clients code of ethics
What term refers to the cloents rights to know wabou t helper quilifications, treatment procedures, and costs of service. confidtiality and assess to records
Informed Consent
Which are two necessary comments of moral reasoning?
Rational Thinking and an orientation to moral principal

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