Managerial Issues Essay Sample
When it comes to specific managerial issues related to information systems organizational efficiency plays an important functional role in how managers deal with issues concerning organizational management and organizational growth. Configuration management (CM) is basically a field of management where managers focus on establishing and maintaining consistency of a system or product performance (Princeton, 2014). Church (2010) describes the ever-evolving corporate network architecture as exceedingly complex, and almost 60 percent of the IT issues occur due to configuration problems. Therefore, it is vital that IT-related configuration management create and help maintain an up-to-date record of all the components of the infrastructure. This is a complicated process but having a centralized management database helps with proper maintenance and repair.
“Preventative maintenance is making changes to a system to reduce the chance of future system failure” (Valacich and Schneider, 2012). Preventative maintenance is similar to what most of us do to keep our cars and machines healthy and working to proper specifications. For automobiles, we periodically change our oil, transmission fluid, filters and plugs, and even replace belts and wheels so that we prevent major issues from occurring due to these minor problems. In similar fashion, preventative maintenance for information systems is checking the computer hardware and software to ensure that it continues to work and operate efficiently and effectively (Computer Hope, 2014).
Specifically, this means to clean the system and computer hardware through various software and anti-virus scans and checks, download and update all drivers for the hardware, run disk software utilities, clean up unnecessary folders and files to free up space, and run preventative measures on the system that help identify any possible issues that could arise later. Industry standards in configuration management and control
Configuration management is an aggregate of processes and tools that help promote network consistency, track network changes, and provide up-to-date network documentation and visibility (Cisco, 2006). These processes consist of creating standards, implementing them, maintaining a detailed documentation, audit and validation, and then reviewing these standards. Through building and maintaining configuration management best-practices the expected benefits are” improved network availability and decreased costs. This also lowers network costs due to device, circuit, and user tracking tools and improves overall network availability due to a decrease in reactive support costs and resolves problems.
Another important development process that needs to be outlined here is the Systems Development Life Cycle or SDLC. This is a life cycle of an informational system where the life cycle of the system is described in five primary phases (Valacich and Schneider, 2012):
1. Systems planning and selection
2. Systems analysis
3. Systems design
4. Systems implementation and operation
5. Systems maintenance
Training approaches to allow for adaptive maintenance and confidence.
Valacich and Schneider (2012) describe adaptive maintenance pertaining to phase 5 or systems maintenance phase of the SDLC. In respects to perfective, preventive and corrective maintenance adaptive maintenance is making those changes to a system to help evolve its functionality to accommodate the changing business needs, or to migrate to a different operating environment. Adaptive maintenance is also how existing code that address new tasks or business is described where proactive and reactive response measures are taken to upgrade the system for better adaptability and ability to handle challenges (Sun, 2014). It is always best to use a balanced approach toward combining both the corrective and adaptive maintenance measures towards organizational success. The effect of globalization on managing and IS infrastructure
The effect of globalization has not only integrated economies all over the world but how organizations are managed and run. The evolution of globalization has spurred economic, cultural, and technological changes that have produced a revolution in the technological world. An important element in managing on the global market is to know what you are up against explains Overby (2009). Obstacles vary by location and even many developing markets face disadvantages due to having closed economies and limited exposure to global business practices. Two important overriding elements that help solve this problem is cost structure and scalability. Focusing on the IT perspective, operating in these emerging markets happens with great organizational management and growth in investment rates.
Church, R. (2010). The benefits of IT configuration management. Retrieved from http://www.samanage.com/blog/2010/05/the-benefits-of-it-configuration-management/ Cisco. (2006). Configuration management: best practices white paper. Retrieved from http://www.cisco.com/c/en/us/support/docs/availability/high-availability/15111-configmgmt.html Computer Hope. (2014). Preventative maintenance. Retrieved from http://www.computerhope.com/jargon/p/prevmain.htm Overby, S. (2009). Globalization: new management challenges facing IT leaders. Retrieved from http://www.cio.com/article/2422885/it-organization/globalization–new-management-challenges-facing-it-leaders.html Princeton. (2014). Configuration management. Retrieved from http://www.princeton.edu/~achaney/tmve/docs/Configuration_management.html Sun, L. (2014). Corrective vs. adaptive maintenance for your business. Retrieved from http://www.businessdictionary.com/article/599/corrective-vs-adaptive-maintenance-for-your-business/ Valacich, J., & Schneider, C. (2012). Information